Frequently Asked Questions
Everything you need to know about your Power Mac Center experience.
Are the products sold at Power Mac Center genuine?
Yes, as an Apple Premium Reseller, all our products are 100% authentic and come with an official manufacturer warranty.
What are the available payment methods?
We accept major credit cards (Visa, Mastercard, JCB), mobile wallets like GCash and Maya, and offer flexible installment plans through partner banks.
How long does shipping take for online orders?
Standard delivery takes 3-5 business days within Metro Manila and 5-10 business days for provincial areas, depending on courier availability.
Can I return or exchange a defective item?
Yes, items with manufacturing defects can be returned within 7 days of purchase, provided they are in original packaging and accompanied by the official receipt.
Do you offer repair services for Apple devices?
Absolutely. Our Apple Authorized Service Providers offer professional repairs using genuine parts for both in-warranty and out-of-warranty devices.
Can I choose to pick up my order in-store?
Yes, our 'Click and Collect' service allows you to purchase online and pick up your items at your preferred Power Mac Center branch.